About

Daksha Singh is an experienced Business System Analyst and Operations Team Lead at Amazon Logistics. With over 5 years of relevant experience, Daksha has worked with various companies, including landed experts technologies inc., thrymr software, and inspire.technology. At her current role, Daksha manages requirements by continuous collaboration and iteration. She has created personas, journey maps, wireframes, storyboards, user flows, process flows, sitemaps, prototypes, BPMs, and mockups. She is responsible for creating user stories and managing product backlog, participating in estimating for the backlog. Daksha also participates in estimating and effort activities like backlog grooming, sprint planning, and team retrospectives. She has created data models and performed release planning. Daksha validates requirements by analyzing the risk associated with them and works with the QA team to clarify requirements and review test cases. She collaborates with the development team to clarify requirements. At her previous role at thrymr software, Daksha supported the development of the application roadmap that drives business value and leverages technology investments. She documented current state and created future state solutions that articulated the people, process, and technology required. Daksha performed data analysis, identified the gap(s) in organizational capabilities, and developed a roadmap to solve the business need. She designed business processes and configured user applications to solve the business need. Daksha explored and captured business and stakeholder requirements, created BRDs, use cases, user scenarios, user stories, BPMNs, personas, journey maps, wireframes, storyboards, user flows, process flows, training manuals, and prototypes. She participated in team and effort activities like backlog grooming, sprint planning, and team retrospectives. Daksha has a Master of Science degree in Software Engineering from the University of Hertfordshire and a Bachelor's degree in Computer Software Engineering from Jawaharlal Nehru Technological University. Her tech stack includes test, QA, Software Engineer, and Mobile.